Dale didn't say anything about the research taking a year. Much more likely is that the decision making has taken a year.crookedtune wrote:Yeah, but how could WHATEVER they're doing require a year of research? They're whistles! Personally, I like the Gens (with a tweak). I hope they don't do something weird to 'em.
To repeat: if you own a business that does very well and has a devoted clientel but which is accused of inconsistency and poor quality control, you would want to rectify the faults without alienating the fans. Deciding which changes to implement and when might take ages, since management would be attending to thousands of other tasks as well. The future of the company could well depend on what advice is taken and how it is implemented. There is a lot of competition down the cheap end. My guess is that the research itself consists of a reputable high-end maker spending a day or two here and there and reporting back to management who then think about the recommendations for a few months and then come back to the maker with a bunch of new questions. He or she answers those questions when their own production schedule permits .. and on it goes.